Refund policy

30-Day Return Policy (For Unopened Products Only)
We offer a 30-day return policy for items that are unopened and unused. This means you have 30 days after receiving your item to request a return only if the product is in its original, sealed condition.

To qualify for a return, the item must meet the following conditions:

Condition: The item must be in the exact same condition as when you received it — unworn, unused, unwashed, and sealed, with no signs of wear or tampering.

Tags and Packaging: All original tags must be attached, and the product must be returned in its original, undamaged packaging, including any branded boxes, pouches, or protective materials included in the original shipment.

Proof of Purchase: A valid receipt or proof of purchase is required for all returns. This can include your order confirmation email or invoice.

Opened or used Solace products cannot be returned due to hygiene and safety reasons.